My recent practice withTouch n Gois annoying experience. TNGSB is the in isolation limited association whose shareholders areCIMB Group Holdings Berhad, MTD Capital Berhad as well as PLUS Expressways Berhad. They have been income rich as well as earning super normal distinction as well as really most the GLC way of thinkig as well as working.
Firstly it is about its fancymyrapid card.
Behind the smiling promotion face, there is alittle dark secretthatconsumers have been taken for the rideandtheir FAQ would not brave to disclose:
The label has to have the smallest stored value of RM3 prior to the patron is authorised to take the ride. Fo! r exampl e, the label holder needs to take the RM0.70 ride as well as he has usually RM2.90 left in the card. He has to fork out RM10 that is the smallest tip up value.
Sounds fair when we opposite that the additional RM9.30 can be used for destiny ride butthe RM3.00 is as great as mislaid since everyholder have to tip up or get barredwhen the stored value hits next RM3.00.
This is in substance, the RM3 transport that we will never get to use.
RM3 is the small sum? But when we have the following considerable statistics,
That is potentially eitherRM27.6 million (9.2million X RM3) or RM 39million (13million X 3) fleeced from the rakyat for services need not rendered.
Another dark as well as unfair tenure to the patron concerns therabbit card
A patron has to compensate RM1.50, we was told when we purchased mine. Rightfully, we paid for it as well as we owned it.
However, the minor incident currently revealed anotherrip off scheme. You can modify this tip up label into the monthly pass, i.e. compensate RM100 as well as! enjoy t otal entrance onto LRT as well as Monorail. we have 2 cards as well as have been using usually one. we passedthe the single we have beenusingonto my family part of who proposed taking LRT as well as took out the spare the single that we did not use for about the single as well as the half years.
I went to the LRT station as well as paid the compulsory RM100 to get it converted from the tip up label tomonthly pass code. The clerk during the opposite took my RM100 as well as could not get it converted similar to it should be.She told me that my label has been "blacklisted". we can't get my income behind as well as we have to compensate additional to go to KL Sentral, the usually place to finalise this issue.(Why can't this monopoly provide this use in all LRT stations is an indefensible fault)
Ihad to paid RM10 to tip up the other Myrapid label as well as got to KL Sentral. On 3rdSeptember 2012, during we estimate 1:05pm, the lady during opposite 1 of the Touch n Go use centre informed me thata label that has not been used for the year is blacklisted.I told her thatthis was not explained to me during time of purchase. Her modest reply was on purchase, the receipt would lift that caution as well as we asked her how most people would notice as well as because can't this be explained verbally when the label was being promoted as well as praised to the consumers? She could not answer.
Omission of element actuality can be deliberate as misrepresentation.
Besides,since we paid for the label during RM1.50, it is my skill as well as whyTnG blacklist me within only the short duration of time. In this globalised economy, it is really possible that the person who take rides on LRT might be sent to overseas posting for the year or 2 as well as on his return, Touch n Go blacklist him?On the personal note, the incompetent front use person, notwithstanding being told by me that this was suspect to be the monthly pass as well as we have paid the compulsory RM100 for it, released me the deputy label without informing me that we still need to go to the LRT opposite to get it converted.
As we was rushing behind to my workplace as the lunch hour is almost up, we notice to my abhorrence that the transport for this needless tour was deducted from my card. we had about RM102.00++ with the tip up as well as on reaching my destination, the label change was RM99.50. we cannot add RM0.10 since the smallest tip up is RM5 for this card.
ThereforeI wasted RM15 for this hidden, unexplained as well as unnecessary blacklist procedure.Touch n Go has not explain because the need for blacklistingand from where my biased as well as pissed off indicate of view, we can usually see consumers have been being fleeced off individually, that collectively, constitute nice as well as low earned income for the haves, while the have nots have been only plain lambs to the slaughter double. Then the corporate motto is as great asTake N Go
People speak about corporate responsibility, being the great corporate citizen, rakyat diutama all those catchy conditions but as far as Touch n Go is concerned, it is substantially only about raking in rakyat's hard earn moneys around obscured procedures
More Barisan Nasional (BN) | Pakatan Rakyat (PR) | Sociopolitics Plus |
Courtesy! of Bonology.com Politically Incorrect Buzz & Buzz
No comments:
Post a Comment