KUALA LUMPUR, Sept 27 Complainants in Selangor can check swell of investigations online without going to military stations, pronounced Minister in a Prime Minister's Department Datuk Seri Idris Jala. He pronounced complainants just need a inform number to guard a swell of investigations, including either anyone was arrested or charged in connection with their complaint.
"Probably we are a usually nation you do this as well as we are additionally working closely with alternative coercion agencies from New York as well as Hong Kong in improving our policing," pronounced Idris when responding to concerns raised upon crime rate by a Bar Council president Lim Chee Wee during a question-and-answer session during a International Malaysia Law Conference 2012 here today.
Idris, who is additionally Performance Management as well as Delivery Unit (Pemandu) arch executive officer, pronounced a opposite rating system, which is a pilot project launched upon October twenty-five final year during Selangor military stations, additionally provide room for feedback upon a services, by just pressing buttons upon a special appurtenance during a stations or by promulgation SMSes.
"This puts a hire as well as a officers endangered underneath a microscope to weigh a services provided to a public," pronounced Idris. He disclosed which out of 49,000 people who responded, 87.1 per cent had pronounced which they were very satisfied with a services rendered to them.
He told a discussion which a identical system had additionally been installed during a Kuala Lumpur City Hall (DBKL), Selangor Immigration Department, National Registration Department as well as Perbadanan Putrajaya. Bernama
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