Making of the denim service Mohd Sidek Hassan

SEPT thirty When Pemudah was formed in 2007 by a afterwards budding minister, Tun Abdullah Badawi, he did so with a prophesy in mind. That no a single basic of a marketplace should monopolise how a marketplace is run.

From ideas to you do this shortcoming contingency be borne by all principals claiming stake in a market. He motionless to convene twenty-five people 13 from a open zone as well as twelve from a in isolation zone who would rise feasible actions to urge a open make use of delivery.

Me contra you

Locking a bunch of asocial bureaucrats as well as sleek in isolation zone principals in a room can force a unthinkable to happen. It forced us to any simulate a own mini realities, as well as find a common a single which would benefit a open during large. If there is a single thing Pemudah has achieved is simply this: It has dissolved a "Ego of Me contra You".

I contingency appreciate my colleagues in a open as well as in isolation sectors who boldly stepped away from a years of ingrained day to day towards a common aspiration of enhancing a make use of smoothness in both open as well as in isolation sectors.

The achievements of Pemudah over a final 4 years have been well documented. You can access them via a website as well as a Annual Reports. The 4 years has also seen a economy competing with a most competitive in a region as well as globally. The rankings by World Bank, World Economic Forum as well as IMD for example have pushed us to improving a standards annually.

Where does most appropriate come from?

When you any pierce which much aloft in a careers, you remonstrate ourselves which a most appropriate of ideas have been somewhat proportionate to a hierarchy of a Offices. But you contingency contend as well as declare which a most appropriate of ideas do not regularly or need to come from a top.

The most appropriate comes from places you slightest expect. In a universe challenged by unbending fo! e as wel l as consistent inventions, you brave contend you now live in an epoch of thoughts hierarchy rather than a offices. The most appropriate of institutions have minds focused upon bringing a next most appropriate thing to live as well as NOT severe for a next most appropriate corner office.

It is with this in thoughts which in 2010 Members of Pemudah collectively motionless to invite ideas to raise open zone make use of delivery. We proposed Pemudah Challenge Season 1 as well as opened this foe to all open officials.

The accepting to this Challenge was overwhelming. The pass idea was for officials to provide ideas as well as identify rules/regulations/licences which have been no longer relevant for in effect Government administration. Season 1 perceived 1,105 ideas for improvements, of which 67 won a prizes final year.

Some of a highlights of final year's wins have been as follows:

Those receiving driving tests can have a preference of receiving a exam upon an automatic or primer car;

Identification label replacement can be finished during a NRD without lodging a military report;

Those underneath 18 need not benefaction their bieing innate certificates if sum of their relatives have been done complete when applying for brand new general passport.

Season 2

Given a accepting as well as a quality of a ideas you perceived for Season 1, you motionless to emanate stiffer foe for Season 2. We opened a foe to both open officials as well as a open during vast from a 1st to a 30th of April 2011.

We sought ideas which can be implemented immediately as well as will have a certain stroke upon a commercial operation community as well as typical citizens. you am pleased to share which you perceived 3,946 submissions as well as have identified 57 ideas which can be implemented to raise a open zone make use of delivery.

Civil servants sent in a sum of 3,289 entries as well as a public, 657 entries. The Ministry of Natural Resources as ! well as Environment (NRE) scored upon a tip submission with 557 entries, followed by Ministry of Education (MOE), 526 entries, as well as Ministry of Higher Education (MOHE), 425 entries.

Top five categories were ideas to urge areas associated to Public Service Delivery, 846 entries; 315 ideas associated to Human Resource; as well as 298 ideas upon Education. These ideas have been assessed based upon their levels of creativity, stroke as well as innovation to a open make use of delivery. Some ideas did not even have preference process as they were already being implemented by a Service.

Some of a ideas which won this year have been as follows:

To allow for online application for shift of schools;

Have puncture paramedic await upon motorcycles;

Create drive-through pharmacies to collect prescribed medicines to avoid queuing;

Every citizen is given usually a single series for their general passports; and

Socso to examination a requirement for beneficiaries to attest each year which he/she is still pang from his/her permanent disability

On behalf of a members of Pemudah as well as a government, you would identical to to appreciate all participants who done time to submit ideas. Our congratulations to a winners of Season 2. My thankfulness also goes to a Pemudah Secretariat in creation Season 2 possible.

Ideas to implementation

The strength of any idea lies in a implementation. The strength of a you do lies in us convincing finish users to shift their slight patterns to a brand new a single as dictated by a improvement. Unless you have been means to do this, a ideas will simply lay upon a shelves of ideas.

For instance, even if you reduced application of land titles from 144 days to 1 day, a actual stroke of this shift cannot be felt in a marketplace if lawyers for example do not follow by applications of titles. In a identical vein, there is not much point in us introducing online facilities such as contend a annual t! axation submissions, or even a stamp duties, if a open insist upon still creation primer submissions, as well as you do so during a final minute.

If a final 4 years has taught us anything in Pemudah it is which once ideas have been innate they rise a will of their own, as well as they travel distant from what their originators had intended. Change is often burdened by ingrained cultures as well as habits. It is important, you feel, relocating brazen which a improvements take into comment you do issues such as day to day as well as enlightenment which could block a value as well as success of a alleviation itself.

The denim which altered a world

Permit me to leave you with these thoughts today. During a California bullion pour out in 1870 a patron came to Jacob Davis asking for a cheap span of pants for her vast husband. She had a complaint common to most miners as well as their spouses then.

When these miners found their bullion nuggets they placed them in their pockets for safekeeping. The pockets of a trousers would rip by a weight of a gold. These trousers do not come by easy as most miners were vast in size. The woman paid US$ 3 to Jacob Davis as well as begged him to have a trousers stronger.

Jacob motionless to strengthen a pockets as well as have copper buttons for a trousers. The colour of a trousers was shift from white duck fine fine cloth to denim dyed with sapphire or blue so which a miner's mud won't uncover upon a trousers as well as a fine fine cloth would not rip easily.

The fabric supplier was Levi Strauss. As these trousers became popular, most copied this brand new design. In 1886, Levi Strauss sewed an orange stand in arc upon a back pockets as well as a tanned hide pitch upon a back of a trousers to patent his design.

What proposed as trousers for a bunch of vast miners has currently altered a complete clothing conform across a world. With just thread, metal as well as denim Jacob Davis as well as Strauss Levis, dual immigran! ts to a USA created a single of a most famous clothing in a world.

Where is a bottleneck?

In a bland lives, you need to usually take a moment to simulate upon what you have been you do as well as ask does this work anymore? Am you a bottleneck to progress? How do you transparent a choke? Sometimes as well as oftentimes, a most obvious solution lies within a system. It usually takes a brand new span of eyes, as well as a fresh perspective of a thoughts to spot it.

Take a issuance of annual diaries, for instance. We have all been recipients of uniquely designed annual diaries covered with songket if not tanned hide or velvet. How much do these diaries price us to print? RM 30/piece? RM 75/piece if a leather?

Imagine copy this for a smallest of 5,000 of a tip clients. How most of us still make use of these diaries? Do you not demeanour during a iPhones as well as BlackBerries to check a appointments today? So why do you still keep copy these diaries in a open as well as in isolation sector? We do so not since you do not know people do not make use of them anymore. We do so since a culture, a habit!

We can continue to have Seasons 3, 4, 5 of Pemudah Challenge. The genuine Challenge is in inculcating a enlightenment of severe a approach things work today. you would encourage Members of Pemudah to consider formulating a brand around a Pemudah Challenge itself.

Visit schools, universities as well as all segments of race locally as well as even globally as well as encourage them to highlight areas which no longer works for them in a open as well as in isolation zone make use of delivery. This doesn't have to occur in between a 1st to a 30th of a month though it needs to all year round. What's their prize? A open as well as in isolation zone which is means to deliver a "DENIM" Service for Malaysia. This you would contend is a Challenge for Season 3!

* Tan Sri Mohd Sidek Hassan is a Chief Secretary to a Government. The above was his speech during a ! Pemudah Challenge Season 2 during Putrajaya International Convention Centre (PICC) upon September 30, 2011.

* This is a personal opinion of a writer or publication. The Malaysian Insider does not endorse a perspective unless specified.

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