PDRM unveils new customer feedback system

SHAH ALAM, Oct 25 The open can now rate a peculiarity of use during 82 Selangor military stations with a Royal Malaysian Police's (PDRM) Customer Satisfaction Survey System.

The ratings range from really dissatisfied to really satisfied, as well as can be keyed in during terminals placed during 165 use counters opposite a state.

The new complement will replace a stream process of rating use peculiarity around text message as well as will be rolled out opposite a country in stages.

PDRM as well as a Performance Management as well as Delivery Unit (Pemandu), who put a complement through a paces from Jul to September, pronounced they were encouraged by a certain feedback received from a open so far.

Pemandu Crime Reduction NKRA executive Eugene Teh Yee pronounced up to 95 per cent of respondents had rated military use as gratifying or really satisfying.

But Inspector General of Police (IGP) Tan Sri Ismail Omar pronounced PDRM would not rest on a laurels as well as would go on working to improve a services.

He pronounced open feedback would not only concede a military to sign compensation levels but additionally help identify shortcomings which could be fixed.

"This will additionally encourage military crew ... to always give a best use to all, regardless of their background," he pronounced after attending a launch of a Customer Satisfaction Survey System during Selangor military fortuitous headquarters here.

Also present were Deputy Home Minister Datuk Wira Abu Seman Yusop as well as Deputy Inspector-General of Police Datuk Seri Khalid Abu Bakar.

The Malaysian Insider :: Malaysia

Courtesy of Bonology.com Politically Incorrect Buzz & Buzz

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