December 16, 2011
Source: AFP RELAXNEWS (English International Version)-12-15-11
Airports will have to reshape a approach they do business: Are we ready?
Airports will have to reshape a approach they do commercial operation in destiny if they are to see newcomer numbers as well as indeed newcomer satisfaction increase, according to a brand new report.
"Airports of a Future" has been launched in Hong Kong as well as comes from a minds of a people behind a CAP Strategic Research Ltd company, that "bases a foresee upon twenty-five years knowledge & expertise in aviation research."
"Passengers no longer suffer air travel, generally those based in Europe as well as a US. They regard flying as expensive, stressful, time-consuming as well as uncomfortable," a inform notes.
As airlines struggle to have profits, costs during airports too will have to be cut."The aviation industry therefore faces a formidable future. Airports as well as airlines will need to adapt," claims CAP Strategic Research Ltd.
But it's not all severe threat as well as dejection by 2025 a association predicts air transport will be fun once more interjection to such developments as "Trusted Travellers" being able to bypass security; rapid, high-tech flight as well as immigration; no shops during airports, just showrooms; airports operating 24 hours a day; all brand new boarding procedures as well as no check-in desks or check-in luggage.
In analyzing a "key trends for a future," a inform points out that a concept of "No Check-In Desks" is already in operation with online check-in as well as self check-in machines/kiosks during airports. Among those first to take upon this use were Qantas as wel! l as eas yJet.
Traditional flight as well as immigration procedures are already being phased out with the
INSPASS in a US, a Iris Recognition Immigration System (IRIS) during Heathrow, IACS during Changi in Singapore, 'U-Airport' during Incheon in Seoul as well as SmartGate in between Australia as well as New Zealand, a inform notes. Here in Hong Kong, residents peep their identity card, as well as confirm their identity with a thumb print.
Traditional shops, too, are upon a approach out during airports, according to a report, to be transposed by online purchasing during showrooms. The inform points out that some airports already have "You Shop, We Drop" programs with passengers able to buy items as well as have them delivered to their homes. "If companies similar to Amazon as well as Taobao were to get concerned in airfield retailing then a showroom concept would develop really quickly," says CAP Strategic Research.
CAP Strategic Research Ltd has offices in China, Hong Kong as well as Singapore as well as "specializes in surveying airline customer groups from commercial operation & leisure travelers as well as corporate transport departments to transport agents, airports, F&B operators as well as retailers."
MS
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