Airports will have to reshape the way they do business: Are we ready?

December 16, 2011

Source: AFP RELAXNEWS (English International Version)-12-15-11

Airports will have to reshape a approach they do business: Are we ready?

Airports will have to reshape a approach they do commercial operation in destiny if they have been to see newcomer numbers as well as in truth newcomer satisfaction increase, according to a brand new report.

"Airports of a Future" has been launched in Hong Kong as well as comes from a minds of a people during a back of a CAP Strategic Research Ltd company, that "bases its forecast upon twenty-five years experience & imagination in aviation research."

"Passengers no longer enjoy air travel, especially those formed in Europe as well as a US. They courtesy flying as expensive, stressful, time-consuming as well as uncomfortable," a inform notes.

As airlines onslaught to have profits, costs during airports as well will have to be cut."The aviation industry thus faces a formidable future. Airports as well as airlines will need to adapt," claims CAP Strategic Research Ltd.

But it's not all severe threat as well as dejection by 2025 a association predicts air transport will be fun once some-more interjection to such developments as "Trusted Travellers" being able to bypass security; rapid, high-tech flight as well as immigration; no shops during airports, just showrooms; airports handling 24 hours a day; totally brand new boarding procedures as well as no check-in desks or check-in luggage.

In analyzing its "key trends for a future," a inform points out that a judgment of "No Check-In Desks" is already in operation with online check-in as well as self check-in machines/kiosks during! airport s. Among those initial to take upon this use were Qantas as well as easyJet.

Traditional flight as well as immigration procedures have been already being phased out with the INSPASS in a US, a Iris Recognition Immigration System (IRIS) during Heathrow, IACS during Changi in Singapore, 'U-Airport' during Incheon in Seoul as well as SmartGate between Australia as well as New Zealand, a inform notes. Here in Hong Kong, residents flash their temperament card, as well as endorse their temperament with a ride print.

Traditional shops, too, have been upon a approach out during airports, according to a report, to be transposed by online purchasing during showrooms. The inform points out that some airports already have "You Shop, We Drop" programs with passengers able to buy items as well as have them delivered to their homes. "If companies like Amazon as well as Taobao were to get involved in airport retailing then a showroom judgment would develop really quickly," says CAP Strategic Research.

CAP Strategic Research Ltd has offices in China, Hong Kong as well as Singapore as well as "specializes in contemplating airline customer groups from commercial operation & leisure travelers as well as corporate transport departments to transport agents, airports, F&B operators as well as retailers."

MS

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